The dynamic of time and cost - the sequel

It’s the great unanswered question: why, when everybody knows the magic formula, does arbitration still run slow and cost too much? GAR asked three teams, representing users, advocates and arbitrators, to attend a round table that might illuminate the mystery. They began by debating how each saw the causes. Now, read on, as the teams’ focus shifts to solutions. Will they manage to unlock the conundrum?

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